Abu Dhabi - Mubasher: Abu Dhabi Islamic Bank (ADIB), a leading financial institution, announced the opening of a new mall branch in Al Ain at Makani Mall.
This opening brings the total number of the bank’s mall branches in Al Ain to five with a total of 12 in Al Ain area, according to a press release.
Through the opening of the Makani Mall branch, ADIB will expand its on-ground presence and services outreach within the UAE, while also providing a wider range of digital banking services.
The new branch will be also offering the bank’s retail and commercial services to customers with working hours from 10:00 am to 10:00 pm across all malls, ADIB noted.
Samih Awadhallah, head of branch network at ADIB, commented: “We are constantly looking for ways to ensure we are providing our customers with convenient access to high-quality products and services. This latest branch opening is in line with these efforts, our growth strategy and customer-centric approach. It also demonstrates our commitment to serve all our customers across the UAE.”
“While we recognize the importance of digital banking services, and have been making great strides in that area, we also recognize the importance of the human touch and interaction to our clients. By opening new locations according to demand, we aim to deliver a seamless customer-centric experience by providing our clients with leading digital services that are complemented by physical locations,” he added.
It is worth noting that ADIB is currently implementing a digital transformation strategy to guarantee a better customer experience.
