UAE - Mubasher: The ‘DubaiNow’ platform and application has registered 7.5 million transactions valued at a total of AED 4 billion since it was launched in 2015.
This momentum in transactions has made DubaiNow the city’s preferred portal to execute transactions with government services, as cited by Smart Dubai and the Dubai Department of Finance (DoF).
DubaiNow was designed to enhance its users with a single centralised service platform that can offer fast, seamless, and paperless services; this aims at allowing Dubai residents to complete all transactions digitally through either a web portal or via smartphone, according to a press release on Tuesday.
“The platform has grown to house more than 70 government and private sector services from 32 participating entities and within 12 different categories, including: security and justice, transportation, payments and bills, visas and residency, motor vehicles, health, business and employment, education, housing, and Islam, among others,” the press release pinpointed.
Director General of Smart Dubai Dr. Aisha bint Butti bin Bishr, commented, “Smart Dubai is the government entity tasked with transforming Dubai into the smartest and happiest city in the world. Technology for us is a means to an end, with the ultimate objective being the happiness and welfare of Dubai’s citizens, residents, and visitors.”
Meanwhile, the CEO of the Smart Dubai Government Establishment, Wesam Lootah highlighted that “Smart Dubai is committed to continuously upgrading and developing DubaiNow to offer more and increasingly advanced services, eventually allowing users to carry out all government transactions remotely and digitally, in line with the objectives of the Dubai Paperless Strategy 2021.”
DubaiNow allows customers to pay traffic fines; pay DEWA, Etisalat, or du fees; top up Salik or Nol cards; pay for fuel and services at any ENOC station; in addition to many other tasks and services.
DubaiNow application has been recently upgraded by Smart Dubai, allowing users to make donations during the Year of Tolerance.