Dubai – Mubasher: Dubai International Financial Centre (DIFC) has launched the third phase of its upgraded DIFC Client Portal, offering a full range of tech services to further enhance the overall client and tenant experience.
The new Portal offers a wide range of online services including company services, such as company registration, license renewal and company amendments. In addition, users can access employment Services, such as the application, renewal and cancellation of visas, all with an online payment facility, according to state-run news agency WAM.
By facilitating single platform access and coverage of departmental services, DIFC’s Client Portal reduces processing time by almost 80% for certain types of applications, from the time of submission of the application to receiving approval. The Portal also eliminates the need for hard copies for all Employee Services. Servicing the requirements of all clients more efficiently, the Centre’s enhanced services have facilitated improved accessibility and responsiveness, with an almost 50% reduction in client waiting time.
Commenting on the DIFC’s technological initiative to upgrade its online interface, Alya Al Zarouni, Senior Vice President – Government and Registry Services, DIFC Authority, said: "We acknowledge the importance of providing a simple and streamlined Client Portal for the wider benefit of customers and companies alike. As a leading financial centre, it is critical to ensure the implementation of cutting-edge technologies and provide single platform access to all government services."
