Mubasher: Red Hat, Inc., the US-based software company, on Monday announced that Vodafone Egypt has installed Red Hat Cloud Suite to upgrade its customer-first digital transformation initiative.
The project aims at reforming the Egyptian telecom unit’s website using a microservices-based architecture, and adopting DevOps methodology to improve streamline operations and help boost productivity, Red Hat said in a statement.
The website of Egypt’s largest mobile operator is now live on Red Hat OpenShift Container Platform, according to the statement.
“By rebuilding its customer service portal with Red Hat’s container-based and hybrid cloud technologies, Vodafone Egypt can embrace an agile, DevOps-powered approach designed to more flexibly launch and manage services,” vice president of Red Hat, Santiago Madruga, said.
Vodafone Egypt has picked up Red Hat Cloud Suite to allow organizations to “easily build cloud-native applications, deploy them and manage these workloads through a single offering, helping businesses to modernise without sacrificing existing IT infrastructure investments,” the statement highlighted.
Vodafone Egypt seeks to provide its customers outstanding and unique experiences under Vodafone Group’s Customer Experience Excellence programme (CXX) via a website that offer customers flexible monitoring, online services management, new offers access, getting support, the American firm added.
The Egyptian company plans to develop its IT infrastructure with the new customer website to meet their evolving needs, the statement said.
For his part, Walid Saber, digital engineering senior manager at Vodafone Egypt, said that: “Our company’s ultimate goal is to provide customer-centric, cutting-edge services while maintaining world-class network performance and optimum network resilience.”
“In a competitive marketplace, agility is key to success and with Red Hat’s solutions we are able to respond more quickly and efficiently to customer demands with innovative products and services,” Saber added.
It is worth noting that Vodafone Egypt, founded in 1998, now serves more than 40 million customers across the North African state.
